At Hayes Physical Therapy, we do all we can to schedule your first appointment within 24 hours of you contacting us. We understand that your reason for seeking us out is to relieve your pain and restore you back to your optimal level of function and we want to assist you in achieving those goals as soon as possible.
We will verify your eligibility for PT prior to your first visit and explain your responsibilities to you (if any) when you initiate your care. We will further obtain any necessary authorizations needed from your insurance prior to your visit. The paperwork demands in health care are laborious. We are on site to assist you with any questions or concerns you may have with your forms or your coverage. We are qualified to provide Physical Therapy services in NY state under Direct Access. This means that you may receive up to 10 visits within 30 days without obtaining a doctor’s prescription. Some insurers will not cover PT services without a doctor’s prescription. If you are concerned about a possible denial of payment from your insurance company because of this, we recommend you obtain a prescription from your physician prior to starting Physical Therapy.
The PT program we design for you will address your specific rehabilitation needs whether they be post-operative, post-traumatic or restorative. Most programs include therapeutic modalities, manual therapies such as massage and joint mobilization and a comprehensive exercise plan. Importantly, exercises are performed under the supervision of your therapist and you will receive a detailed, illustrated home program to continue you on your path to a healthier lifestyle. For patients who have completed their course of PT but want to continue to exercise with us, we offer an Independent Gym Program. Gym members are welcome to use the facility at their convenience with no restrictions to access. Memberships can be started and stopped at any time and we are continually on hand to assist you with your exercise regimen.